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WEBINARS

Tap into our experts’ industry expertise in live and recorded sessions.

5October, 2017

WEBINAR: CTINTEGRATIONS CONTACT TECHNOLOGY

October 5th, 2017|Categories: Webinars|

  Imagine this. Your customer calls into your Contact Center and upon entering their information they are directed to an Agent. This agent has already spoken to them when they’ve called in the past and addresses them in a personalized manner. The agent has access to every [...]

24August, 2017

AVAYA ENGAGEMENT DESIGNER: TYING IT ALL TOGETHER WITH USE CASES

August 24th, 2017|Categories: Webinars|

Engagement delivered. Register now for a webinar series showing you how ConvergeOne will help you get the most engagement out of the Avaya Breeze development platform. If you’re looking for a way to engage your customers, data and employees in a more dynamic way, the Avaya Breeze application development platform [...]

17August, 2017

LEVERAGING BREEZE, OCEANA AND OCEANALYTICS FOR A MODERN AND RELEVANT CUSTOMER EXPERIENCE

August 17th, 2017|Categories: Webinars|

Collaboration delivered. Register now for a webinar series showing you how ConvergeOne will help you get the most engagement out of the Avaya Breeze development platform. Avaya Breeze provides the application development platform you need to simplify and enhance the formation of teams and provide organizational response. And no [...]

16August, 2017

SPEECH – TRANSFORMING THE WORKPLACE

August 16th, 2017|Categories: Webinars|

It’s safe to say the population is finally getting more comfortable using voice prompted systems, especially as the capabilities of voice recognition continue to develop and improve. In recent years, we’ve seen speech technology truly come to life. On a daily basis we might ask Siri on [...]

10August, 2017

EMPOWER YOUR BUSINESS WITH AN APPLICATION SEQUENCED UC EXPERIENCE

August 10th, 2017|Categories: Webinars|

Personalization delivered. Register now for a webinar series showing you how ConvergeOne will help you get the most engagement out of the Avaya Breeze development platform. What if you could deliver real-time content to your customers with up-to-the-second information on transactions, browsing, account history and more? Or if you could [...]

3July, 2017

LEARN HOW TO OPTIMIZE YOUR RESOURCES, TO PLEASE CUSTOMERS AND AGENTS

July 3rd, 2017|Categories: Webinars|

NICE Systems is a ConvergeOne Elite Partner and a leader in real-time contact center solutions including adept customer service solutions. Our new webinar features NICE Uptivity’s advice for businesses to transition to a more modern way of managing today’s technological changes: Game Changing Performance Management. NICE Uptivity [...]

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