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ConvergeOne partners with Cisco to provide custom solutions in collaboration and unified communications, contact center, data center and enterprise networking.

ConvergeOne Cloud – A Cisco Powered Service
Hosted Collaboration Solutions for UC + CC

A Comprehensive collaboration solution that spans UC + CC solutions with a suite of software applications, expert integration and professional services.  Supported by our comprehensive, proactive managed services solution ConvergeOne Cloud is comprised of:

  • Subscription based financial model with flexible terms
  • ITIL based processes
  • SOC 2 Type II compliant redundant data centers
  • Cloud Specific migration services
  • Backed by hundreds of ConvergeOne technical professionals
  • Validated by our Net Promoter Score (NPS) of more than double the industry standard!

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CASE STUDY: Montebello Unified School District

Montebello Unified School District Expands Student Horizons With Help from ConvergeOne and the Cisco Partner Ecosystem.
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Collaboration and Unified Communications

The way we live and collaborate has changed.

In a business environment where employees are geographically dispersed, travel and budgets are held to a minimum, and multi-tasking is normal, effective collaboration is critical. In fact, our collaboration solutions are arming organizations to meet these challenges.

Customers leverage collaboration solutions to accelerate business decisions with rich, reliable interactions and are able to quickly resolve issues by forming teams across departments and companies. Collaboration technology helps integrate people, processes and technology, and forms a base for top-notch customer service, cost reductions and increased efficiency.

SOLUTIONS

  • Customer collaboration
  • Video
  • Collaborative social apps
  • Mobility + BYOD
  • Instant messaging + presence
  • Unified messaging
  • Conferencing

Contact Center

Make your competition jealous.

Contact centers, done right, can improve your company’s competitive position, operational performance and cost structure. We know Cisco contact centers. And we’ll work with you to identify areas where we can make an impact on your business, link those impacts to your primary business drivers and quantify the benefits financially.

BENEFITS

  • Improve customer satisfaction
  • Lower cost per call
  • Increase first call/contact resolution

 

  • Decrease agent handle time
  • Reduce queue time
  • Improve agent retention
  • Improve customer satisfaction

Data Center

A simple data center is an agile data center.

Computing, storage, networking, virtualization, and management are all integrated with Cisco’s Unified Data Center.

ConvergeOne is able to integrate your computing, storage, networking, virtualization, and management into a single platform with Cisco Unified Data Center. Operations are simplified to give your business the agility it requires.

BENEFITS

  • Reduce data center footprint by as much as 50%
  • Boost storage utilization by 200% and storage system performance by up to 400%
  • Achieve up to 166% ROI as a result of data center transformation

Enterprise Networking

Networking– with a turbocharger attached.

Cisco’s Enterprise Networking helps speed innovation, while cutting costs. It also simplifies processes, increases security and enhances mobile functions.

SOLUTIONS

  • Server load balancing (SLB)
  • Application Networking Services (ANS)

 

  • Scalable storage area networks (SANs) switching
  • Wide Area Acceleration Services
Contact Us Today for More Info!