Keeping the lines of communications open.

The comprehensive ConvergeOne Managed Services for Unified Communications portfolio is designed to help you improve productivity, efficiency, and customer satisfaction.

The key is replacing capital expenditures with the predictable and scalable monthly operating expenses provided by a ConvergeOne Managed Services solution. As a result your IT staff can focus on strategic initiatives while a trusted advisor manages your technology with better results and at a lower cost.

Your One Source for Any Environment

ConvergeOne Maintenance and Managed Services

We don’t just sell you something and walk away. We continue our relationship by making sure that your systems are optimized and always delivering to you the most resilient and nimble technology. Add our Managed Services to any manufacturer’s maintenance plans and you have full coverage based on your business needs.

ConvergeOne Managed Services gives you a single source for customizable managed services. You’re leveraging a proven methodology, two high-tech Managed Services and Support, expert tools, and the skills of highly trained, certified professionals who can proactively support even the most complex communications infrastructures.

As a full-service provider, we’re committed to meeting your needs for the life of your communications solution. We won’t offer you a pre-packaged solution that may provide more or less support than you need. Instead, we work with you to put together a Managed Services solution that:

  • Integrates with your business processes
  • Allows your team to focus on core competencies and business goals

We offer a distinct brand of maintenance services and support driven by a customer-focused approach, blending innovation and personalization to ensure your communications network operates and is maintained with ease and efficiency. With you, we examine your communications plan and priorities, working closely with your team to implement solutions that both complement and strengthen your business performance.

Consider the promise of comprehensive services that can be customized to meet your needs, and discover the value of ConvergeOne total maintenance.

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Partner Maintenance Programs

Each of our partners has their own way to deliver great service to our customers. Because we have such close, loyal relationships with our strategic partners you get the best of all worlds working with ConvergeOne and our partners’ services programs.

 

Avaya-Connect-Platinum-PartnerMaintenance and Managed Services for Avaya

As one of the largest Avaya partners in the world and a leading integrator of communications technology, ConvergeOne is always expanding its capabilities in order to support the latest Avaya solutions.

ConvergeOne is consistently honored as a top performer in the Avaya reseller channel and (as NACR) was named 2014 and 2012 Avaya Support Services Partner of the Year in U.S.

If your communications solution includes Avaya solutions, you can turn to ConvergeOne as the source for the Avaya maintenance services you need to maximize the reliability and performance of your business communications. Compliment your Avaya maintenance contract with ConvergeOne Managed Services and you can get back to the strategic IT work you were hired to do.

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Cisco-Gold-PartnerMaintenance and Managed Services for Cisco

As a Cisco Authorized Technology Provider and Gold-certified Cisco Systems partner, ConvergeOne can help you maximize the value and performance of your Cisco systems with ConvergeOne Managed Services, ConvergeOne Smart Services, and Cisco SMARTnet®— the award-winning technical support service that helps to ensure your network is up, stable, and secure, your business is running smoothly, and your IT staff is always up to date.

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Maintenance and Managed Services for Microsoft

MS-Gold-Communications-logoWe are committed to helping you maximize the value and performance of your Microsoft UC applications like Lync and Skype for Business from implementation to day 2 and beyond, with offers from our Managed Services portfolio.

As a Lync Certified Support Partner (LCSP), ConvergeOne holds the highest level of Microsoft Lync / Skype for Business support accreditation. This provides our engineers with direct access to level 3 and level 4 Microsoft engineers. In addition, we are one of a few Microsoft partners in the world to have a Microsoft Lync Certified Master on staff.

ConvergeOne Managed Services Communications Management

Optimizing your workforce, networks and expenses.

With mobile devices now outnumbering humans on our planet and workforce multitasking at an all-time high, mobility poses unique challenges to your business. Who in your organization has been assigned mobile devices? What are they costing you? How are they being used? How are break/fix issues resolved? Are you ensuring secure access?

ConvergeOne is committed to helping you maximize the value and performance of your mobile applications while tracking usage and managing expenses with a comprehensive and growing portfolio of services designed to keep all your communication solutions reliable, cost-effective and performing at their best.

BENEFITS

  • Mobility Management
    Single platform for managing access, security and the lifecycle of all the mobile devices in your network LEARN MORE
  • Expense Management
    Combines telecom and wireless expense management capabilities to maximize return on fixed and mobile communications LEARN MORE
  • Usage Management
    Provides actionable information to improve network usage and performance LEARN MORE

Empowering Your Success

Explore Our Solutions

Our Partners

We work with more than 100 technology partners – leading hardware companies and software providers – so we can deliver the right solution for your unique needs. Our experience with these other leading companies enables us to design, implement, manage and support even the most complex multivendor environments. Learn more about our partners.

Avaya

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Cisco

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IBM

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