Eagan, MN, August 2, 2016 — ConvergeOne, a leading global provider of state-of-the-art data and communications solutions, is pleased to announce it has been named Partner of the Year for 2015 by NICE (NASDAQ: NICE). The award was presented during the NICE Interactions 2016 customer conference in Orlando, Florida.
ConvergeOne offers end-to-end technology solutions and a full portfolio of project management, professional and best-of-breed managed services spanning all the top platforms, including Avaya, IBM, Cisco and Microsoft, among others. NICE is a ConvergeOne Elite Partner and a worldwide leader in real-time contact center and software solutions that help businesses use data to enhance customer service, protect assets, and manage compliance.
“ConvergeOne is proud to once again be honored by NICE and grateful to our teams for their hard work and their dedication to growing and nurturing this partnership,” said Bret Lathrop, Senior Director of Collaboration Solutions at ConvergeOne. “We’re excited to build on our strategic relationship with NICE, providing powerful solutions and services that help organizations create outstanding customer experiences, improve business results and ensure compliance.”
ConvergeOne was a Gold sponsor of NICE Interactions 2016, with a booth highlighting solutions including ConvergeOne managed and professional services that support NICE’s Workforce Optimization solutions.
For more information about NICE solutions, contact ConvergeOne at 888.321.6227 or email ContactUs@convergeone.com.
Founded in July 2005, ConvergeOne is a leading provider of custom information, communications and data technology solutions and services for any environment, regardless of existing vendors or systems. The company offers best-in-class solutions in customer experience, collaboration, contact center, cloud, enterprise computing, data center and virtualization, enterprise networking and security. Through its best-of-breed Professional Services, ConvergeOne can facilitate everything from system design and installment to application development and infrastructure. Its industry-leading Managed Services experts provide ongoing support for contact centers, collaboration, data centers, networking and security. With the ability to enable and support cloud services at any level, ConvergeOne has achieved a new, elevated level of partnership with its clients and has gained a significant competitive advantage over other managed service and support organizations across the U.S.
The company has earned more than 1,400 industry certifications and has strategic partnerships with more than 100 global industry leaders, including Avaya, Cisco, IBM, Interactive Intelligence and Microsoft. Headquartered in Eagan, MN, ConvergeOne maintains more than 26 offices and 1,200 employees nationwide. ConvergeOne joined the Clearlake Capital Group, L.P., portfolio in June 2014. Clearlake is a private investment firm with a sector-focused approach. The firm seeks to partner with world-class management teams by providing patient, long-term capital to dynamic businesses that can benefit from Clearlake’s operational and strategic expertise. The firm’s core target sectors include industrials, energy and power; technology, communications and business services; and consumer products and services.
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